Everything you need to automate support
Powerful features designed to scale your support operations while maintaining exceptional customer experience.
Start Free TrialNo-Code Agent Builder
Build sophisticated AI agents without writing a single line of code. Our visual workflow builder makes it easy to create complex conversation flows, define escalation rules, and customize agent behavior.
- Drag-and-drop interface
- Pre-built templates
- Custom conversation flows
- Role-based permissions
Feature preview
Multi-Channel Support
Deploy your AI agents across 15+ channels from a single platform. Maintain consistent support quality whether customers reach out via chat, email, SMS, WhatsApp, Slack, or social media.
- 15+ pre-built integrations
- Unified inbox
- Cross-channel analytics
- Channel-specific customization
Feature preview
Multi-Model Intelligence
Leverage the best AI models for your use case. Switch between Claude, GPT-4, Gemini, and more. Run A/B tests to optimize performance and cost.
- Support for 5+ LLM providers
- A/B testing framework
- Cost optimization
- Custom fine-tuning (Pro+)
Feature preview
Smart Escalation
Define intelligent escalation rules based on sentiment, conversation complexity, or custom triggers. Ensure human agents receive full context when they step in.
- Sentiment-based triggers
- Custom escalation rules
- Full conversation history
- Priority routing
Feature preview
Advanced Analytics
Get deep insights into customer conversations, agent performance, and support operations. Track CSAT, sentiment trends, conversation topics, and more.
- Real-time dashboards
- Sentiment analysis (8 emotions)
- Topic clustering
- Custom reports
Feature preview
Actions & Integrations
Trigger real actions from conversations. Connect to Stripe, Shopify, Slack, Zendesk, Cal.com, and more. Create custom HTTP actions for your unique workflows.
- Stripe, Shopify, Zendesk integrations
- Slack & Cal.com for scheduling
- Custom HTTP actions
- Webhooks & API access
Feature preview
Visual Widget Builder
Customize your chat widget with our no-code builder. Match your brand colors, position, size, and behavior. Deploy multiple widgets per agent.
- Drag-and-drop customization
- Multiple widgets per agent
- Custom CSS & branding
- Live preview & embed codes
Feature preview
Multi-Language Support
Serve customers worldwide with support for major languages. Our AI models understand context and deliver authentic conversations.
- Major languages supported
- Auto-detect language
- Multi-language agents
- Growing language library
Feature preview
Built for Security
Enterprise-grade security and privacy. Data encryption, secure APIs, and privacy-first architecture from day one.
- Data encryption at rest & in transit
- Secure API access
- Privacy-first design
- Regular security updates
Feature preview
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